Frequently Asked Questions
Everything you need to know about shopping with DKNY.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited and overnight shipping options are available at checkout for faster delivery.
What is your return policy?
We accept returns of unworn, unwashed, and undamaged merchandise with original tags attached within 30 days of purchase. Please note that final sale items are not eligible for return.
How can I track my shipment?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Klarna for interest-free installments.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' link. We recommend comparing your body measurements to our chart to ensure the perfect fit for DKNY apparel and footwear.
Do you offer international shipping?
Yes, DKNY ships to over 50 countries worldwide. International shipping rates and delivery timelines vary by destination and are calculated at the time of checkout.