Returns & Exchanges

DKNY is committed to your satisfaction and offers a seamless return process for items in original condition with tags attached. Returns are accepted within 30 days of the original purchase date for a full refund to the original payment method.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Carefully place the unworn merchandise with all original tags attached into the original shipping box or a secure mailing container.

• 3.
  Attach the Label

  Print the prepaid shipping label provided through the portal and securely affix it to the outside of your package, ensuring any old labels are removed.

• 4.
  Drop Off and Track

  Deliver your package to the designated carrier location and retain your receipt; you will receive an email notification once your refund has been processed.